At Keep Glowing Naturally, we are dedicated to providing high-quality, organic snacks and excellent customer service. If you are not satisfied with your experience, we encourage you to reach out so we can resolve the issue promptly and fairly.
How to Raise a Complaint – If you have a complaint regarding our products or services, please contact us with details of the issue, including order information and any relevant supporting evidence.
Complaint Review Process – All complaints will be carefully reviewed, and we aim to respond as quickly as possible. If further investigation is needed, we will keep you informed throughout the process.
Resolutions & Outcomes – Depending on the nature of the complaint, we may offer a replacement, refund, or other suitable resolution. Our goal is to ensure a fair outcome for all parties.
Policy Updates – We reserve the right to update this Complaints Policy as needed. Continued use of our services implies acceptance of these terms.
Your satisfaction is important to us, and we appreciate the opportunity to address any concerns. Thank you for supporting Keep Glowing Naturally!